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Monday, June 03 2013

BEWARE: Groupon Carpet Cleaning Scam - 2013:

This past Friday I received another Deal of the Day from Groupon offering another tile and grout cleaning and carpet cleaning discount. This particular groupon had been run last month, May, and in April. When I opened the groupon they had already sold over 250 (this is around 5:00am), by Friday afternoon it was over 270 (keep in mind they do not say the exact total only that is "over" a certain amount), by Monday it was still over 270. What is interesting is that both the carpet cleaning groupon and the tile and grout cleaning groupon, separate offers, but by the same local company had the EXACT same number of sales at the EXACT same time. Does something smell fishy to you. 

In addition to the number of sales being exactly the same ALL of the questions from the customers where from over (4) months ago. This same add has been run every month for the past (5) MONTHS! What I also discovered is that if you purchase the smaller of the two groupons you will NOT see the original owner but a SUB-CONTRACTOR. Talk about deceptive. I have also learned of people having to wait for over (5) hours for the cleaner to show up. Is this the type of service you want?

If you purchase a $59.00 carpet cleaning job Groupon will make $29.50 (or half) the carpet cleaner/tile and grout cleaner will receive the other half in THREE instalments over a six month period. Put yourself in the carpet cleaner's shoes for just a moment. You arrive at Mrs. Jones place to clean an entire home for $29.50 and only $9.83 is paid out right away. What kind of high pressure sales tactics is this person going to have to use in order to make any money? If you don't buy any upsells what type of quality can you expect for $9.83? He can't even pay for his gas. 

I said this before I believe there is a place for Groupon in the market place but NOT in the cleaning industry. It is bad for the business owner and worse for the client. Remember good things aren't cheap and cheap things aren't good.

Until Next Time,


Michael Hull

Posted by: Michael Hull AT 07:23 pm   |  Permalink   |  0 Comments  |  Email

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