Travertine Cleaning 2013:
Yesterday I had the opportunity to provide a neighbor with a FREE in home estimate for their travertine floor. This travertine floor was about 10 years old, very dirty and had some restoration issues. My neighbor had lived in the home for about 5 years and did not know the complete history of the floor, but you could tell that someone had performed some ill advised work on the floor. This travertine floor was 727 square feet and was located in the dining, kitchen, entry, hallway, laundry room and bathroom. It was surrounded by hardwood and carpet. According to the client the Groupon Carpet Cleaner had moved the sofa off the carpet, which was connected to the travertine, and when the couch was moved back the stone was scratched. The floor had some large holes that definitely needed to be filled. They were large enough that if a woman wearing heals were to step into the hole she could easily roll her ankle and causing some real pain.
I asked my neighbor if they had receive any other recommendations concerning their travertine floor. She told me that the Groupon Carpet Cleaner had given her estimate of $450.00 to clean and seal the entire floor. This translates to about .61(sixty-one cents) per square foot. I explained to her that my estimate would be substantially higher than that and that the job would require two days to complete. It would have taken us (a two man crew) over 2 hours to simply prep the floor for cleaning. By prep the floor I mean moving off the furniture, taping off the baseboards, hardwoods, etc., covering her stainless steel appliances in a protective plastic (Our chemicals our certified green and they will NOT etch stainless steel but they could stain the appliance this is why we cover the appliance in plastic). Because we needed to patch a number of large holes that the patch would need to dry for at least 24 hours before we could apply the sealer. I also explained to her that because we use a specialized travertine sealing agent the cost alone for the sealer would be over $100.00. When the Groupon Carpet Cleaner gave his estimate he DID NOT test or measure the floor which I thought to be strange because how would he know if there was any remnant sealer on the floor under all that grease and dirt (the floor was quite dirty and the grout lines were very dark with oil, grime, grease, etc.). Remnant sealer can cause additional problems but I won't go into details here. Without testing the floor how could this carpet cleaner possibly know IF he could meet or exceed the clients' "conditions for satisfaction."
I inspected, tested, and measured the floor before I came to what I believe a fair estimate for both of us. She also has a play-by-play description of what and how we will clean, restore, and seal her floor. She also has a test pattern she can now show her husband and the can both see first hand just how clean I can get the floor. Because I offer FREE in home estimate and I attempt to educate my clients before asking them to buy they can make better, more informed decisions, and can be confident of their decision. If you are calling cleaners for estimates PLEASE ask for FREE in home estimates and take the time to ask questions about how they do their work, how long will it take, how long have they been in business, how people will be working on your floor, etc. The more you educate yourself the better choice you can make.
Have A Great Day!