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Monday, July 16 2012

Tile & Grout Cleaning Price Shoppers:

Recently I had the privelege of giving an estimate to a very nice couple in Elk Grove, California. They only lived about (3) miles from my home so I was looking forward to meeting them. Upon arriving I was met by the wife and the husband who happened to be on vacation. They had lived in their home for only about three years and wanted to get the porcelain tile and sanded grout cleaned and sealed. Per my usual routine I measured, inspected, and tested the floor. Since they were not the original owners, the home was built almost (7) years ago, they could not provide me with a detailed history of the floor. My tests revealed that I would be able to return the floor back to its original appearance when it was first installed.

What I did not know was that I was the 3rd company to come in and give them an estimate. I guess they must of liked the way I presented myself because they indicated that I had been more helpful than the other (2) companies. When I showed them my estimate they were surprised by my numbers. The first cleaner had an estimate of around $1.25 per square foot for cleaning and sealing, the second cleaner under bid the first by .25 (twenty-five cents), and I guess they were hoping that I would do the same. I was considerably more than the first cleaner that they had interviewed.

I asked this couple one simple question, a question that we should all ask when getting multiple estimates for any type of service. The question I asked was "What are they leaving out?" In other words what steps where the other cleaners NOT going to do that we were. Upon reviewing the other estimates to get an apple to apple comparison it was discovered that the other two cleaners were carpet cleaners who cleaned porcelain tile on the side. This is not uncommon as I am the only factory trained - factory certified tile & grout cleaner in the Sacramento, San Joaquin, Yolo County Areas. It was also discovered that the other two cleaners were NOT going to tape off the clients baseboards, carpets, etc. to protect these surfaces from the chemicals and dirty water, one of the cleaners was willing to do it but it was going to cost extra and they still would not assume any liability if the baseboards became damaged in the cleaning. Finally, it was discovered that the other cleaners did NOT clean the edges or the corners, because their machine would not be able to reach those areas. I explained to my clients that my equpment does not either that is why I get on my hands and knees and clean the edges and corners the 'old fashioned' way. 

It did not take long for the wife to catch on and know that she was better off hiring Liberty Floor Solutions than the carpet cleaners who occasionally clean tile & grout. Like most men it took the husband a little longer but he agreed that he did NOT want to do the work and so he hired us over the competition. It goes without saying, "Cheap things aren't good and good things aren't cheap." Hope this was helpful to you.

Michael Hull

Posted by: Michael Hull AT 04:45 pm   |  Permalink   |  0 Comments  |  Email

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We provide professional tile, grout, carpet cleaning services for home and businesses in the following California cities: Sacramento, West Sacramento, Elk Grove, Wilton, Galt, Lodi, Stockton, Laguna West, Rancho Murieta, Mather, Rancho Cordova, Folsom, El Dorado Hills, Rescue, Cool, Carmichael, Fair Oaks, Orangevale, Antelope, Roseville, Lincoln, Loomis, Rocklin, Natomas, Citrus Heights, and Slough House. We will travel to other areas.


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Providing tile, grout, travertine, carpet cleaning professional services to Sacramento and Elk Grove California : carpet cleaning - grout tile cleaning - travertine tile cleaning - carpet steam cleaning services