Professional Tile Cleaning Service 2013:
Recently I went to Kohl's to purchase a new coffee maker. My wife had broken our carafe and I decided I wanted one with an automatic timer that would turn before I got up. I always enjoy a hot cup of 'joe' first thing in the morning like most people reading this blob. I found exactly what I was looking for at that I thought was a fair price and made my way to the check out. When the young gal checked me out she reminded me THREE times how much money I had saved today by shopping at Kohl's. First of all I really don't know how much money I saved because I did not shop around looking for a bargain at other stores or on-line. What interested me as I was walking out the store was that no mention was made concerning the 'quality' of the coffee maker and no mention was made of the 'service' I had received. Since I walked around the store by myself and no one came over to assist me I can only assume that 'service' is not a priority with Kohl's. By the fact that she reminded THREE times about how much money I was saving it is safe to assume that 'price' is the number one item they are selling at Kohl's and there is nothing wrong with that. My wife and daughter love shopping at Kohl's because it is inexpensive.
This experience reminded me again that in the professional tile cleaning service you had better have 'service' as one of the things that you are selling. One of my local competitors recently ran a full page ad promoting 40% Off all of his services including carpet cleaning, upholstery cleaning, natural stone cleaning, and tile & grout cleaning. This same local competitor, who happens to run a franchise cleaning business, promoted all summer long 30% Off all of his services. What are you really getting if you hire him to clean your tile and grout. I would suspect a low price but what happens IF he does not meet your "conditions of satisfaction? " In other words, if the tile and grout still look dirty when he is done did you get your money's worth? The obvious answer is NO!
I have recently been hired to service one travertine stone floor and one tile & grout floor where the 'low price' leader did a very poor job. When it came to both jobs the floors were not sealed even though the client paid for the service. Hiring the low price leader and then hiring me to fix the problem is the most expensive way to go. I head Zig Ziglar once say, "It is better to a little more than you had planned, then less than you should." It goes without saying "Good things are not cheap and cheap things are not good." Especially when it comes to professional tile and grout cleaning.
If you have questions please give me a call at (916) 525-2456.