Hiring a Tile & Grout Cleaner
We get calls on a daily basis for tile & grout cleaning. Once the grout has become impacted with dirt, oils, bacteria, and yuck it can be almost impossible to clean and sanitize without the help of a professional. But the question is "just who is a professional?" Many of our competitors are not competitors at all but simply carpet cleaners or janitorial services that happen to clean tile and grout on the side. Many of our so called "competitors" do not even own their own cleaning equipment, but must rent the equipment from a local cleaning supply company.
So how do you go about finding a quality tile and grout cleaner? First, a quality tile and grout cleaner will have some sort of qualified training. Here at Liberty Floor Solutions we are factory trained and factory certified by The Master's Touch. The inventors of tile and grout cleaning. Their training consists of approximately 60 hours of class room instruction coupled with on the job training. Once you have completed your training at the factory you are required to work a minimum of (15) hours, approximately five jobs, solo before your training is considered - complete.
Secondly, a quality tile and grout cleaning will NEVER quote prices to you over the phone. They will provide you with a FREE in home inspection that should include measuring the cleaning area, properly identify the cleaning surface and grout, and test the floor to determine if they can meet your conditions of satisfaction. After all you are the one that will be living with the floor after the cleaning company has gone. They should also discuss with you potential grout repairs, sealers, and protective coatings. I can not tell you the number of calls we have received from people who hired the wrong cleaning company and now they want us to fix the problem.
Thirdly, they should be properly insured. Because most of our competitors are carpet cleaners who clean tile and grout as a side job often times their insurance, as well as their business license, does not include tile and grout cleaning (also known as hard surface cleaning).
Finally, they should always be willing to offer you references. There is nothing better in my opinion than speaking with someone who previously had their floors cleaned and sealed by the company you are considering. Price should never be the deciding factor when making these types of decisions. If you have questions about this email you can reach me at firstname.lastname@example.org.
Until Next Time,