Carpets Still Feel Sticky After Cleaning?
I can not tell you how many people visit this website each month, or call me by phone, to ask one question, "Why do my carpets still feel sticky after cleaning?" Mind you these are NOT my clients - we did NOT clean their carpets my competitors did or they rented a machine and did the work themselves. When I ask them why don't they call the company they hired to come back and fix the problem the response is usually the same, "We tried calling them but they won't return our calls."
Before I address the question I first must lay a little ground work. Carpets are typically made from either nylon or polyester. In fact many carpets are made from recycled water bottles. When they are manufactured they are deliberately made to be pH neutral. Carpets are also manufactured to magnetically attract and trap dirt, dust, pollen, etc., and that is why some people call carpets an "air filter" for the home. Your carpets feel soft and comfy when they are brand new and they should feel that way after cleaning them. So what went wrong.
The reason why carpets feel sticky after cleaning is because the "soap" was left in the carpet. Your typical carpet cleaning soap has a pH level of 8.0 to 9.0 and this is ten to one hundred times higher in pH than the carpet. In order to pull out the soap you must; 1). use adequate amounts of water for rinsing; 2). be able to extract the soap, dirt, and water from the carpet; 3). and return the carpet back to a pH neutral state using special rinsing chemicals. The person responsible for the sticky residue either is ignorant of the cleaning process or simply does not care.
It is worth repeating "Good things aren't cheap and cheap things aren't good." This is certainly true in the carpet cleaning industry. Remember if you have a cleaning question you can reach me at firstname.lastname@example.org.